Newsroom 2022

Three Ireland launches their first AI Assistant with giosg

sofia.correnti@giosg.com (Sofia Correnti) — Thu, 10 Apr 2025 13:49:07 GMT

Three Ireland launches first AI Shopping Assistant with giosg

In partnership with giosg, Three Ireland has launched its first AI Shopping Assistant – designed to help customers find the perfect phone in seconds. The AI tool allows users to share their budget and preferences through a natural conversation, instantly generating tailored recommendations.

Giosg Introduces giosg Any AI to Redefine Industry Standards with Limitless Use Cases & Seamless Integrations

sofia.correnti@giosg.com (Sofia Correnti) — Tue, 08 Oct 2024 06:08:20 GMT

October 8th, September 2024 – Helsinki, Finland. Giosg, a leader in AI-powered business solutions, is proud to announce the expansion of its new groundbreaking giosg Any AI – designed to automate business processes across sales, marketing, and customer service. This new solution integrates with any data source, such as CRM systems and digital channels, in just minutes.

Cuuma and Giosg Collaborate to Enhance Customer Service Solutions

sofia.correnti@giosg.com (Sofia Correnti) — Tue, 17 Sep 2024 06:50:38 GMT

Cuuma and Giosg have joined forces to improve digital customer experiences by integrating Giosg’s AI-powered customer engagement technology with Cuuma’s omnichannel service platform. This partnership is designed to support businesses with intelligent, real-time customer interactions, helping both companies stay competitive and thrive in a rapidly evolving market.

Dogman invests in enhanced eCommerce experience with giosg on three markets

sofia.correnti@giosg.com (Sofia Correnti) — Mon, 13 May 2024 07:50:48 GMT

May 13, 2024. Giosg, the leading SaaS company that combines conversational AI and interactive website content for marketing, online sales and customer experience, can today announce that they have entered a collaboration with Dogman, one of the largest suppliers of pet products in the Nordics.

Top eCommerce performers at Omnichannel Index 2024 by IMPACT Commerce & Google

sofia.correnti@giosg.com (Sofia Correnti) — Wed, 08 May 2024 12:56:41 GMT

May 7th 2024, the Omnichannel Index by IMPACT Commerce in collaboration with Google, was presented at an event in Stockholm. The event was filled with great insights and strategies from leading experts in the omnichannel and eCommerce landscape across Europe, including IKEA, Kronans Apotek, Matas (Kicks), YSL Beauty, Givenchy, and more.

Leadership & Digital Customer Experiences in the Beauty Sector

sofia.correnti@giosg.com (Sofia Correnti) — Wed, 03 Apr 2024 06:42:31 GMT

April 3rd, 2024. We had the pleasure to interview the retail & e-commerce star; Lina Hasic. Lina has an impressive background coming previously from a role at Kronans Apotek as the E-Commerce Director, now working as Head of E-commerce & Growth Marketing at the growing retail business parfym.se. Parfym has one million customers and is today one of Europe’s largest beauty destinations.

The Head of Marketing & Communications at Volvo Denmark about Technology & Innovation in the Automotive Industry

sofia.correnti@giosg.com (Sofia Correnti) — Wed, 27 Mar 2024 07:29:22 GMT

Rikken Aagaard Petersen is the Head of Marketing & Communications at Volvo Denmark. In this article, Rikke brings her multicultural insights and expertise in digital transformation within the automotive industry.

Novartis Executive Director Carlos Eid About AI, Omnichannel Myths & Innovation in Pharma

sofia.correnti@giosg.com (Sofia Correnti) — Wed, 31 Jan 2024 07:44:46 GMT

January 31, 2024. Giosg, the leading tech company that combines interactive website content such as live chat, AI, video bots, and interactive elements in one platform, announces the release of an exclusive interview and podcast episode with Carlos Eid, the Executive Medical Director at Novartis.

Pharma CX: Insights from the Director of Customer Experience & Delivery at Merck

sofia.correnti@giosg.com (Sofia Correnti) — Wed, 29 Nov 2023 10:49:54 GMT

In a recent episode of the Digital Customer Experience podcast by giosg, Helge Tenno, the esteemed Director of Customer Experience & Delivery at Merck, shared groundbreaking insights into transforming the pharma industry with a customer-centric focus. From the role of AI to the importance of Omni-Channel strategies, Tenno offers a fresh perspective on reshaping customer engagement.

Unique Insights by Industry Leaders at Next Pharma Summit

sofia.correnti@giosg.com (Sofia Correnti) — Fri, 24 Nov 2023 11:17:53 GMT

Vienna, November 21th & 22nd, 2023. In this article, we summarize the event days full of discussions and pressing topics of how to understand customers (HCP's) and improve CX in the pharma industry. The event contained sessions by multiple industry peers. Read more to learn about the insights, discussions and take-away's that were shared during the event.